Deliver the WOW factor

Reduce
storage costs
Reduce
transport costs
Reduce damages
& returns
Reduce
admin costs
Increase
productivity
Enhance customer
experience
Reduce
storage costs
Reduce
transport costs
Reduce damages
& returns
Reduce
admin costs
Increase
productivity
Enhance customer
experience
Protect the value of your brand
with a great customer experience.

Is your packaging easy to open? Can it be easily recycled or disposed of? Does it convey the value of your products? Can the product be returned in the transit pack if required?

If the answer to any of these questions is ‘no’, you may be damaging your own reputation and losing customers.

If the answer to all of them is ‘yes’, you are giving your customers a good unboxing experience. A great way to leverage that positive experience further is to brand your packaging effectively. This can add real wow factor to the unboxing, making it much more likely your customer will choose your brand again and recommend it to others.

At a time where more and more people are buying online, customer experience begins with your packaging. And making a good first impression is vital for the success of any brand.

e-Retail packaging

Balancing customer experience while managing supply and demand in an online retailing operation is becoming increasingly complex and can be costly. We are working in partnership with e-retailers to reduce costs and deliver an excellent customer experience for online buyers.


ECOMMERCE PACKAGING

Design and manufacture for industrial customers

A satisfactory unboxing experience is important for industrial customers. Macfarlane Packaging Design and Manufacture are specialists in designing and manufacturing packaging for the protection of high value and fragile goods in storage and in transit.

Using leading 3D design software, SolidWorks, an extensive range of packaging materials and a variety of manufacturing and assembly processes, we can design light, strong packs of the optimal size for any product.


Innovation Lab

The Innovation Lab is a unique facility where you can join our packaging experts to directly influence the development of your ideal packaging solution. This collaborative approach allows us to find very smart solutions, very quickly.


Presentation and retail packaging

With international sourcing and a nationwide distribution network, we can ensure your products are always presented in the beautiful, effective packaging they deserve. Our dedicated team will guide you through the process of creating your perfect, bespoke presentation and retail packaging.


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Talk to us

To talk to us about enhancing customer experience, or improving any other aspect of your packaging operation, just fill in and submit the form.

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The Significant Six

The Significant Six are the big hidden costs that undermine the efficiency and cost effectiveness of all packaging operations.

We have identified them, analysed them and developed products and strategies to reduce or eliminate them.

Our packaging experts are ready to help you find and remove this destructive half dozen from your operation.

You’ve seen how we can help you enhance customer experience.
What other Significant Six costs are hiding in your packaging operation?

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