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Reduce
storage costs
Reduce
transport costs
Reduce damages
& returns
Reduce
admin costs
Increase
productivity
Enhance customer
experience

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Posts by Edyta Dean

This entry was posted on 4th December 2018 by Edyta Dean
Technology affects most areas of our lives, but did you know it can also unlock the full potential of your packaging, making it the next frontier in customer engagement? Augmented Reality (AR) opens up a whole new world of possibilities for both retailers and industrial manufacturers, providing ...
This entry was posted on 20th November 2018 by Edyta Dean
Packaging can affect the way customers perceive your brand, especially at festive times such as Christmas. Online retailer Amazon was accused of “ruining Christmas surprises” last year after sending products in their original packaging. Unhappy customers expressed their disappointment on ...
This entry was posted on 13th November 2018 by Edyta Dean
If you do your Christmas shopping online, you know how frustrating it is when orders arrive late, damaged or disappear without a trace. Your customers feel the same way! A study from a watchdog Which? revealed that only 35% of customers received their deliveries as expected between November and ...
This entry was posted on 6th November 2018 by Edyta Dean
The end of the year is one of the busiest times for many retailers, with some customers starting their Christmas shopping as early as October. More than half of British shoppers (51%) prefer to buy online than in-store according to a recent study from Empathy Broker, which is an excellent ...
This entry was posted on 30th October 2018 by Edyta Dean
The festive season is fast approaching and many UK businesses are getting ready for the busy period ahead. Companies such as Sainsbury's and Argos have recently announced plans to recruit additional staff to help them cope with increased demand in the coming months. Last year, 91% of UK ...
This entry was posted on 17th October 2018 by Edyta Dean
Overpacking is a common problem that concerns nearly a quarter of parcels customers receive, a recent study reveals. We have recently conducted our third annual unboxing research and found that 24% of respondents think retailers use too much packaging. The most opportunity for improvement ...
This entry was posted on 9th October 2018 by Edyta Dean
Delicate items such as dinner sets, china and glassware require special protection in transit, therefore may be tricky to ship. Knowing how to package them correctly will minimise product damage, costs associated with returns and unhappy customers. Below are a few packaging suggestions to ...
This entry was posted on 2nd October 2018 by Edyta Dean
Have you ever received a parcel that was difficult to open? The increased levels of anger resulting from the inability to open packaging is commonly known as ‘Wrap Rage’. If you are a retailer, this could have a damaging impact on your business, as unhappy customers are likely to turn ...
This entry was posted on 11th September 2018 by Edyta Dean
Receiving a parcel that has been tampered with can be so frustrating, especially when the contents inside are missing or damaged! From a retailer’s perspective, parcel tampering can affect brand reputation and generate extra costs associated with replacing lost or broken items. The way ...
This entry was posted on 4th September 2018 by Edyta Dean
Packaging plays a key role in ensuring your products are well-protected in transit, which minimises damage and the likelihood of returns. Receiving a broken item can be disappointing and often causes problems for both the customer and the seller. Customers have the hassle of returning faulty ...

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