22% of participants said the retailer used too much packaging.

 

38% thought the package used was too big for the items.

 

68% of the packages were recyclable.

 

19% thought the packaging was not environmentally friendly.

 

14% of participants said they were very likely to pay more for environmentally friendly packaging.

 

91% of packaging appeared to be of the same standard as received before the pandemic.

 

100% would buy from the retailer again.

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