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Find the terms & conditions for our latest competitions

Annual Customer Survey Terms & Conditions
  • Surveys must be completed in full to qualify for entry to the prize draw.
  • The survey will open on 09 January 2023 and close on 19 January 2023 at 23:59. Macfarlane Group UK Ltd has the right to withdraw this promotion at any point before this date.
  • Prize draws will be held by 27 January 2023 and the winner will be notified via email.
  • There is one prize available – a £500 shopping voucher. The prize winner can choose to receive the full prize or donate part or all of their prize to a charity of their choosing.
  • The prizes are as stated and no cash or alternatives will be offered.
  • In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize of equal or greater value.
  • One winner will be chosen at random at the end of the survey.
  • If you do not want to be entered in the prize draw, you have the option to opt-out during the survey.
  • The prize draw is open to residents in the United Kingdom aged 18 and above who provide their email address.
  • If the winner of the draw does not respond within 14 days, Macfarlane Group UK Ltd reserves the right to hold another draw to select a new winner.
  • Macfarlane Group UK Ltd accepts no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt by Macfarlane Group UK Ltd.
  • Macfarlane Group UK Ltd accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the prize draw or accepting the prize.
  • The decision of Macfarlane Group UK Ltd in all matters under its control is final and no correspondence will be entered into.
  • Macfarlane Group UK Ltd shall use and take care of any personal information you supply in accordance with data protection legislation and as described in its privacy policy which can be found here. By entering the Prize Draw, you agree to the collection, retention and usage of your personal information in order to process and contact you about your Prize Draw entry. Your data will not be passed to 3rd parties.
  • Employees of Macfarlane Group UK Ltd or any associated company of Macfarlane Group UK Ltd are not eligible to enter the prize draw.
  • Entrants into the prize draw shall be deemed to have accepted these Terms and Conditions.
  • The promoter of the prize draw is Macfarlane Group UK Ltd, Siskin Parkway East, Middlemarch Business Park, Coventry, CV3 4PE.
Peak Survey Survey Terms & Conditions
  • Surveys must be completed in full to qualify for entry to the prize draw.
  • The survey will open on 4th January 2023 and close on25th January 2023 at 23:59. Macfarlane Group UK Ltd has the right to withdraw this promotion at any point before this date.
  • Prize draws will be held by 3rd February 2023 and the winner will be notified via email.
  • There is one prize available – a £500 shopping voucher. The prize winner can choose to receive the full prize or donate part or all of their prize to a charity of their choosing.
  • The prizes are as stated and no cash or alternatives will be offered.
  • In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize of equal or greater value.
  • One winner will be chosen at random at the end of the survey.
  • If you do not want to be entered in the prize draw, you have the option to opt-out during the survey.
  • The prize draw is open to residents in the United Kingdom aged 18 and above who provide their email address, and work for an online, multi or omni channel retailer or a third-party logistics provider to the retail industry.
  • If the winner of the draw does not respond within 14 days, Macfarlane Group UK Ltd reserves the right to hold another draw to select a new winner.
  • Macfarlane Group UK Ltd accepts no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt by Macfarlane Group UK Ltd.
  • Macfarlane Group UK Ltd accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the prize draw or accepting the prize.
  • The decision of Macfarlane Group UK Ltd in all matters under its control is final and no correspondence will be entered into.
  • Macfarlane Group UK Ltd shall use and take care of any personal information you supply in accordance with data protection legislation and as described in its privacy policy which can be found here. By entering the Prize Draw, you agree to the collection, retention and usage of your personal information in order to process and contact you about your Prize Draw entry. Your data will not be passed to 3rd parties.
  • Employees of Macfarlane Group UK Ltd or any associated company of Macfarlane Group UK Ltd are not eligible to enter the prize draw.
  • Entrants into the prize draw shall be deemed to have accepted these Terms and Conditions.
  • The promoter of the prize draw is Macfarlane Group UK Ltd, Siskin Parkway East, Middlemarch Business Park, Coventry, CV3 4PE.
Unboxing Survey 2022 Prize Draw Terms & Conditions
  • Surveys must be completed in full to qualify for entry to the prize draw.
  • Orders from marketplace and auction sites including eBay, Amazon, eBuyer etc. cannot be submitted.
  • You may complete the survey more than once, but the item should be from a different retailer.
  • Items must be purchased from online retailers. If we have reason to believe that your item is not a genuine order we have the right to refuse your entry.
  • The survey will open on Monday, 4th July 2022 and close on Sunday, 21st August 2022 at 23:59. Macfarlane Group UK Ltd has the right to withdraw this promotion at any point before this date.
  • Prize draws will be held by Monday 5th September 2022 and the winner will be notified via email. The winner will also be announced on Facebook.
  • There are five individual prizes available in the draw. First Prize: £250 One4All Shopping voucher or the winner can choose to donate all or a portion of this to a charity of their choice, second prize: Apple Watch 3 (38mm) worth £179, third prize: £100 Spabreaks.com Gift Card, fourth prize: The Sustainable Foodie Gift Box from Social Stories worth £46 and the fifth prize: £30 Love2Shop voucher.
  • The prizes are as stated and no cash or alternatives will be offered.
  • In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize of equal or greater value.
  • Five winners will be chosen at random at the end of the survey.
  • If you do not want to be entered in the prize draw, you have the option to opt-out during the survey.
  • The prize draw is open to residents in the United Kingdom aged 18 and above who provide their email address.
  • If the winner of the draw does not respond within 14 days, Macfarlane Group UK Ltd reserves the right to hold another draw to select a new winner.
  • Macfarlane Group UK Ltd accepts no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt by Macfarlane Group UK Ltd.
  • Macfarlane Group UK Ltd accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the prize draw or accepting the prize.
  • The decision of Macfarlane Group UK Ltd in all matters under its control is final and no correspondence will be entered into.
  • Macfarlane Group UK Ltd shall use and take care of any personal information you supply in accordance with data protection legislation and as described in its privacy policy which can be found here. By entering the Prize Draw, you agree to the collection, retention and usage of your personal information in order to process and contact you about your Prize Draw entry. Your data will not be passed to 3rd parties.
  • Employees of Macfarlane Group UK Ltd or any associated company of Macfarlane Group UK Ltd are not eligible to enter the prize draw.
  • Entrants into the Prize draw shall be deemed to have accepted these Terms and Conditions.
  • The promoter of the prize draw is Macfarlane Group UK Ltd, Siskin Parkway East, Middlemarch Business Park, Coventry, CV3 4PE.