Dixons Carphone is a leading electrical and telecommunications retailer and services company in Europe.
The company was looking for packaging solutions to suit multiple skus and sizes while offering superior product protection and an optimum customer experience.
Macfarlane worked closely with Dixons Carphone to review their existing packaging and introduced new ideas that were better catered for their packaging needs. The new packaging has helped Dixons to reduce product damage, decrease transport and administration costs and increase productivity.
“The new packaging range has been shown to some of our colleagues from our customer contact centre in Sheffield and they are delighted with the progress we have made. This has given them a lot more confidence in our packaging standards and the ability for a parcel to arrive intact to the customer.”
Gary Hamilton, Operations Manager Directs Online at Dixons Group
To find out more about Dixons Carphone and their products, visit: http://www.dixonscarphone.com/