How much time and money do you spend on the administration of your packaging orders, stocks and suppliers?

The Chartered Institute of Purchasing and Supply (CIPS) estimates the average cost of raising a purchase order at £50*. This considers fixed costs such as staff time, accommodation, heating and lighting, as well as some variable costs including telephone calls, faxes, stamps and stationary. The actual cost will therefore vary from company to company.

Online purchasing systems can transform the speed and efficiency of your packaging by ensuring you have all the information you need in one place. This will help you to reduce your inventory costs while minimising the amount of paperwork that adds to your business spend.

Customer Connect is Macfarlane’s solution that allows our customers to:

  • View their purchasing history
  • Check the status of all outstanding orders
  • Place orders 24/7
  • Access usage and waste packaging reports at the click of a button
  • Generate packaging waste and usage reports
  • Access to full Macfarlane product range

Here’s what FEELUNIQUE has said about Customer Connect:


“Our management team within different departments benefit from Customer Connect Pro. They have the autonomy to place their own packaging orders from a favourites basket of packaging items; can view stock levels at Macfarlane; use the reports suite to help with forecasting; and manage packaging waste obligations.

“Also we can view signed POD’s online and receive consolidated electronic invoices at month end meaning reduced administration. Customer Connect Pro is user friendly and is an effective tool for our business.”

If you would like to find out more about Customer Connect and its benefits, give us a call at 0800 288 8444 or visit: https://www.macfarlanepackaging.com/services/online-order-management/

References:
*https://www.cips.org/Documents/Knowledge/Tools-templates-models/Tools/CIPSResourcesFAQsV2.pdf

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