Blog
Reduce
storage costs
Reduce
transport costs
Reduce damages
& returns
Reduce
admin costs
Increase
productivity
Enhance customer
experience
Reduce
storage costs
Reduce
transport costs
Reduce damages
& returns
Reduce
admin costs
Increase
productivity
Enhance customer
experience

Search

page 1/10

Reduce Damages and Returns

This entry was posted on 12th December 2018 by Caroline
We know that businesses are always looking to reduce costs and at Macfarlane Packaging we help customers achieve this all the time. Throughout the year, we’ve created a series of blog articles focusing on areas to review for potential savings, so we thought we’d give you some food for ...
This entry was posted on 27th November 2018 by Caroline
Shipping high value, highly sensitive medical or control instruments is a delicate matter - the products are business critical and need to arrive in full working order. For this reason, many products are packed in heavy, unwieldy containers that can be expensive to purchase and be costly to ...
This entry was posted on 13th November 2018 by Edyta Dean
If you do your Christmas shopping online, you know how frustrating it is when orders arrive late, damaged or disappear without a trace. Your customers feel the same way! A study from a watchdog Which? revealed that only 35% of customers received their deliveries as expected between November and ...
This entry was posted on 30th October 2018 by Edyta Dean
The festive season is fast approaching and many UK businesses are getting ready for the busy period ahead. Companies such as Sainsbury's and Argos have recently announced plans to recruit additional staff to help them cope with increased demand in the coming months. Last year, 91% of UK ...
This entry was posted on 17th October 2018 by Edyta Dean
Overpacking is a common problem that concerns nearly a quarter of parcels customers receive, a recent study reveals. We have recently conducted our third annual unboxing research and found that 24% of respondents think retailers use too much packaging. The most opportunity for improvement ...
This entry was posted on 9th October 2018 by Edyta Dean
Delicate items such as dinner sets, china and glassware require special protection in transit, therefore may be tricky to ship. Knowing how to package them correctly will minimise product damage, costs associated with returns and unhappy customers. Below are a few packaging suggestions to ...
This entry was posted on 18th September 2018 by Caroline
Summer is coming to an end – goodbye to the Pimms and floral gins in the garden, hello red wine and hot toddies in front of “must see” Autumn TV. Then… it’s Christmas. I know, I know – I went there too early. But the reality is that Christmas is just around the corner and so is the ...
This entry was posted on 11th September 2018 by Edyta Dean
Receiving a parcel that has been tampered with can be so frustrating, especially when the contents inside are missing or damaged! From a retailer’s perspective, parcel tampering can affect brand reputation and generate extra costs associated with replacing lost or broken items. The way ...
This entry was posted on 4th September 2018 by Edyta Dean
Packaging plays a key role in ensuring your products are well-protected in transit, which minimises damage and the likelihood of returns. Receiving a broken item can be disappointing and often causes problems for both the customer and the seller. Customers have the hassle of returning faulty ...
This entry was posted on 28th August 2018 by Caroline
Customer experience has fast become king in the retail world – YouTube is jam packed with unboxing videos. I suspect many of us have experienced it first hand when purchasing online – how disappointing it is if the product arrives in underwhelming or difficult to open packaging. So why ...

Search

Subscribe to our blog

Please tick to consent to your data being stored in line with the guidelines set out in our privacy policy

Recent Posts

Categories

Archives

Recent Posts

Categories

Archives

Request a catalogueCustomer feedbackContact usShop online