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Reduce
storage costs
Reduce
transport costs
Reduce damages
& returns
Reduce
admin costs
Increase
productivity
Enhance customer
experience

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Internet Retailers

This entry was posted on 12th December 2018 by Caroline
We know that businesses are always looking to reduce costs and at Macfarlane Packaging we help customers achieve this all the time. Throughout the year, we’ve created a series of blog articles focusing on areas to review for potential savings, so we thought we’d give you some food for ...
This entry was posted on 20th November 2018 by Edyta Dean
Packaging can affect the way customers perceive your brand, especially at festive times such as Christmas. Online retailer Amazon was accused of “ruining Christmas surprises” last year after sending products in their original packaging. Unhappy customers expressed their disappointment on ...
This entry was posted on 13th November 2018 by Edyta Dean
If you do your Christmas shopping online, you know how frustrating it is when orders arrive late, damaged or disappear without a trace. Your customers feel the same way! A study from a watchdog Which? revealed that only 35% of customers received their deliveries as expected between November and ...
This entry was posted on 6th November 2018 by Edyta Dean
The end of the year is one of the busiest times for many retailers, with some customers starting their Christmas shopping as early as October. More than half of British shoppers (51%) prefer to buy online than in-store according to a recent study from Empathy Broker, which is an excellent ...
This entry was posted on 30th October 2018 by Edyta Dean
The festive season is fast approaching and many UK businesses are getting ready for the busy period ahead. Companies such as Sainsbury's and Argos have recently announced plans to recruit additional staff to help them cope with increased demand in the coming months. Last year, 91% of UK ...
This entry was posted on 17th October 2018 by Edyta Dean
Overpacking is a common problem that concerns nearly a quarter of parcels customers receive, a recent study reveals. We have recently conducted our third annual unboxing research and found that 24% of respondents think retailers use too much packaging. The most opportunity for improvement ...
This entry was posted on 9th October 2018 by Edyta Dean
Delicate items such as dinner sets, china and glassware require special protection in transit, therefore may be tricky to ship. Knowing how to package them correctly will minimise product damage, costs associated with returns and unhappy customers. Below are a few packaging suggestions to ...
This entry was posted on 2nd October 2018 by Edyta Dean
Have you ever received a parcel that was difficult to open? The increased levels of anger resulting from the inability to open packaging is commonly known as ‘Wrap Rage’. If you are a retailer, this could have a damaging impact on your business, as unhappy customers are likely to turn ...
This entry was posted on 25th September 2018 by Caroline
Many businesses experience spikes in demand – whether it’s a manufacturer managing an increase in the production schedule, a distributor dealing with increased fulfilment requests or a retailer servicing peak demand in the run up to Christmas. Some increases are planned but some just catch ...
This entry was posted on 18th September 2018 by Caroline
Summer is coming to an end – goodbye to the Pimms and floral gins in the garden, hello red wine and hot toddies in front of “must see” Autumn TV. Then… it’s Christmas. I know, I know – I went there too early. But the reality is that Christmas is just around the corner and so is the ...

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