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Reduce
storage costs
Reduce
transport costs
Reduce damages
& returns
Reduce
admin costs
Increase
productivity
Enhance customer
experience

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Customer Experience

This entry was posted on 19th June 2019 by Caroline
Internet sales now account for nearly 19% of the total retail sales in the UK, with statistics showing a steady growth from year to year. That’s a lot of parcels going up and down the country, taking up van space, sitting on doorstops waiting for their owners to get home from work. Have ...
This entry was posted on 7th May 2019 by Caroline
Brand loyalty is vital for every business. Some businesses get it right and have a fanatical customer base, but what is it that they do differently to engage customers in this way? You will find those companies with the highest brand loyalty typically don’t just do what they promise; they also ...
This entry was posted on 11th April 2019 by Edyta Dean
Who does not like receiving parcels that arrive on time, damage-free and beautifully-presented? Packaging plays a key role in protecting products on the way to customers, but it can also offer so much more! It is the first point of interaction with your brand on delivery before customers see the ...
This entry was posted on 26th February 2019 by Edyta Dean
If your company is looking to make operational savings this year, reviewing your packaging operation is a great place to start. When you think about your packaging spend, the first thing that probably comes to mind is the price of your packaging units. But what if we told you, it only accounts ...
This entry was posted on 12th February 2019 by Caroline
There is growing pressure (and a desire) for businesses to become more environmentally friendly and to demonstrate this commitment to customers. If you are looking for ways to improve your environmental credentials, there are many “quick wins” out there to help you make simple switches. One ...
This entry was posted on 24th January 2019 by Edyta Dean
Exchanging gifts at Christmas is a wonderful tradition, but finding the right present for friends or family can sometimes be a challenge… January is typically one of the busiest months for returns as customers rush to send back ill-fitted or unwanted gifts after Christmas. Research by ...
This entry was posted on 9th January 2019 by Edyta Dean
Happy New Year! We hope you had a great Christmas and are ready for the new opportunities and challenges that the next 12 months may bring. To help you plan your packaging activities, we put together five packaging trends to watch out for in 2019. 1. Reduce, reuse, recycle The impact of ...
This entry was posted on 17th December 2018 by Edyta Dean
In times of increased demand, retailers may experience issues with resources, delivery and packing capabilities, which may affect their productivity. This is more worrying now than ever before, as the country faces warnings over labour shortfalls. The British Chambers of Commerce (BCC) has said ...
This entry was posted on 4th December 2018 by Edyta Dean
Technology affects most areas of our lives, but did you know it can also unlock the full potential of your packaging, making it the next frontier in customer engagement? Augmented Reality (AR) opens up a whole new world of possibilities for both retailers and industrial manufacturers, providing ...
This entry was posted on 20th November 2018 by Edyta Dean
Packaging can affect the way customers perceive your brand, especially at festive times such as Christmas. Online retailer Amazon was accused of “ruining Christmas surprises” last year after sending products in their original packaging. Unhappy customers expressed their disappointment on ...

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