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Reduce
storage costs
Reduce
transport costs
Reduce damages
& returns
Reduce
admin costs
Increase
productivity
Enhance customer
experience

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Customer Experience

This entry was posted on 29th January 2020 by Ibraheem Munawar
Based in Milton Keynes, the Macfarlane Packaging Innovation Lab is a state-of-the-art design facility which includes workshop space, meeting room and a production and test facility. This cutting-edge facility offers a dynamic and engaging experience where customers can explore creative packaging ...
This entry was posted on 13th January 2020 by Ibraheem Munawar
The packaging industry is changing! With the ever-growing concern about the environment and climate change, big brands are transforming their packaging to be more sustainable. Also, as technology grows at a rapid rate, packaging is becoming ‘smarter’ with more and more brands using augmented ...
This entry was posted on 17th December 2019 by Ibraheem Munawar
The trends within the packaging industry that we can expect in 2020 are focused around sustainability, customer experience and wider use of ‘smart packaging’ which uses augmented reality (AR). As we enter a new decade, businesses are working towards a much more digitalised business model. ...
This entry was posted on 6th December 2019 by Ibraheem Munawar
A recent study by Dotcom Distribution highlighted that “60% of consumers did more online shopping in the past 12 months than the previous 12 months”. With more and more items being purchased online, many customers first interact with your product when it is delivered to their door. Custom ...
This entry was posted on 2nd December 2019 by Ibraheem Munawar
Are you spending too much time and money on managing damaged products? It’s time to take a step back and review your packaging operation. With Christmas fast approaching, using the right packaging will reduce damages, so that you can focus your time on fulfilling orders.  It will also help ...
This entry was posted on 7th October 2019 by Ibraheem Munawar
Ordering goods online is the most convenient way to shop and opens consumers up to a world of different options and prices. Within the UK eCommerce turnover has grown steadily reaching £137.38 billion, which is a 14.2% increase compared to last year. For an eCommerce business, ensuring that ...
This entry was posted on 21st August 2019 by Laurel
Your packaging is key to ensuring a positive brand experience in the competitive eCommerce environment. Growing customer expectations and pressure to release products on time can be a challenge for online retailers. To help you, we put together 9 essential features that we think the perfect ...
This entry was posted on 9th August 2019 by Edyta Dean
Packaging plays a key role in protecting products from damage in transit and storage, therefore, it is crucial to use the right type and amount for your items. Packaging that is too small or too large may not provide the right level of protection, resulting in costly returns, lost time and ...
This entry was posted on 26th July 2019 by Caroline
“Speed up your packing by up to 60%? That’s a bold statement” I hear you say, and you’re right. It is very bold. It’s hard to speed up anything by 60% but – and here’s where the asterisk comes into it - if you’re packing items into an 0201 shipper then I reckon you could reduce ...
This entry was posted on 19th July 2019 by Edyta Dean
At a time when more and more people are buying online, customer experience begins with your packaging. We all know how important first impressions are. The better experience your customers have opening their package, the more likely they are to choose your brand again and, most importantly, ...

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